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Testimonials

CARS
Diane
Full Star Full Star Full Star Full Star Full Star
3-29-2020
Scheduled service appointment

Annie was very professional and explained the service in terms I could understand. The service and cost were as stated. I was very impressed with the way she and other staff maintained precautions during this pandemic.

CARS
Nicholas
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Customer service

Love the café - nice to have coffee when waiting for service to be finished - and service is always professional, friendly and helpful.

CARS
Steven
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Express oil change

In the middle of a pandemic your service staff was ready for customers. Fastest oil change I ever had a the dealership. Felt safe and waiting room was clean. Toyota friendly.

CARS
Joseph
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great Service and Friendly Employees

Kelley is awesome hes very understanding and he will go above and beyond to make things right I definitely will come back.

CARS
Mary Rempelos
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Customer Service with a smile!!

Steve is the one I always deal with because he makes the transaction go smoothly and takes the time to explain everything to you. Always willing to help you and give you his honest opinion!! Kudos to you Steve!!

DEALERRATER
Mary Rempelos
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Customer Service with a smile!!

Steve is the one I always deal with because he makes the transaction go smoothly and takes the time to explain everything to you. Always willing to help you and give you his honest opinion!! Kudos to you Steve!!

CARS
Wiley
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great service

Kelly was very knowledgeable and competent... he had excellent customer skills and attitude even in this time of social distancing .

CARS
Mary
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great customer experience

I love the smiles that greet you at the door and you walk in and everybody is there to help you with what ever you need. I can call anytime and have my questions answered....

CARS
Becky
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Easy, peasy

Andy made our purchase very easy and fast. Lara was able to get us a friends/family discount that allowed us to get the deal we hoped for. All in all, great experience and we now consider ourselves CB Toyota customers for years to come!

CARS
Judy
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Fast and smooth service

Personable and very helpful. Everything went very smooth from choice of vehicle, test drive, sales and financing and then driving away in my vihicle. Thank you so much.

CARS
Paula
Full Star Full Star Full Star Full Star Full Star
3-22-2020
One year service on 2019 Tacoma

Service techs were very good about explaining watch was being serviced on my vehicle. They informed me every step of the service.

CARS
Cheryl
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Prompt service. Super comfortable waiting area

I received very friendly and prompt service. I received clear explanations about my vehicle. I enjoyed the very comfortable waiting area.

CARS
Arnold
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Love CB Toyota

We have bought and sold several vehicles from Coos Bay Toyota. We appreciate their great customer service. They know my name.

CARS
Julene
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Great service

Quick and friendly service, staff is always helpful with keeping the customer informed. No surprises came and talked to me about what was going to be done with my vehicle.

CARS
Charles
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Perfect service

Very friendly Host Annie at Coos Bay Toyota was very helpful and sweet.They also ordered and received the product that we needed came in one day.

CARS
Darryl
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Great and accurate service. Service was well done!

Droped off the pickup and the parts were there when we pulled in and at the time the service people told us the pickup would be ready It was

GOOGLE
Brian Shaw
Full Star Full Star Full Star Full Star Full Star
3-15-2020
CARS
Gregory
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Great customer care and maintenance

Person at the front desk kept me well informed of the maintenance being performed. They had a very nicely set up waiting area with coffee and other items offered. A very pleasant experience.

CARS
Deborah
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Great Service

Professional staff. In and out within 2 hours. Best car purchase ever! They even have a restaurant and offer you a meal for free!

CARS
John
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Pleasent buying experience

Over all was a plesent no pressure buying experience. Was treated with courtesy and respect. Andy Post was knowledgeable and helpful throughout the process.

CARS
Charles
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Very happy customer

I was pleased with every thing from phone call to making a appointment for my oil change to getting my key back.And very pleased with all of the friendly people in the service department. Thank Charles R

CARS
Donna
Full Star Full Star Full Star Full Star Full Star
3-12-2020
A positive experience.

There was no real pressure. Just an aim to satisfy. Several options were offered and all questions were answered satisfactorily.

CARS
Harvey
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great service!

As always, service was completed right on time. While it was performed, there was a comfortable working space where I was able to complete some tasks.

CARS
Heather
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
Amazing Service

Quick and very friendly employees. I appreciate them going up and beyond to get me financing on my first new car:)

CARS
Edward
Full Star Full Star Full Star Full Star Full Star
3-9-2020
What's not to like?

Comfortable waiting area, thorough check-up, and documentation of every they found and did. I liked the complete explanations both verbally and in writing.

GOOGLE
Andrew Adams
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Andrew Adams

Free car washes for customers! What!!!??? Right on!

GOOGLE
Diana Darosa
Full Star Full Star Full Star Full Star Full Star
3-8-2020
CARS
Wendy
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Excellent service with a smile

Always a relaxing experience at Toyota, very happy staff and quality work. I love when I get to visit for an oil change.

CARS
Nikki
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Excellent

I love the staff and as always the service is excellent I had a greatl lunch at the cafe, It was yummy! I have purchased two automobiles from this dealership and have never had a better car buying or service experience.

CARS
Rebecca
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Wonderful and speedy service

Very professional. Annie kept me well informed about what my car needed and how it would be taken care of. I am very please with the detail job on the inside and my car drives like new!

GOOGLE
Susan Debaca
Full Star Full Star Full Star Full Star Full Star
3-6-2020
GOOGLE
Jim Molineux
Full Star Full Star Full Star Full Star Full Star
3-6-2020
CARS
Deryl
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great service

Friendly, informative, Comfortable waiting area with good food and drink and work done well and fast! It was a very relaxing place to stay and I’m happy to spend time there.

CARS
William
Full Star Full Star Full Star Full Star Full Star
3-4-2020
great service

Zach was very helpful. He kept us informed and tried to get us the best price. We need to receive that rebate.

CARS
Deborah
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Very friendly and comfortable

The staff are always very friendly and welcoming. It's very easy to grab a coffee and relax to wait for the car to be serviced. The staff check in and give updates or ask further questions.

CARS
Kelli
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Quick Sale- no hassle

I liked being to communicate via txt with the salesman. It was nice to not have to take the entire afternoon off of work

CARS
Linda
Full Star Full Star Full Star Full Star Full Star
3-3-2020
GOOD SERVICE

very friendly service rep. truck was supper clean when we got t back.friendly service rep. truck was supper clean when we got t back.

CARS
Brandon
Full Star Full Star Full Star Full Star Empty Star
3-2-2020
Great, but had to wait

That we could be shuttled around so we didn't have to stay at the dealership all day. We like the cafe and dealership, but staying there for over 5 hours wasn't something we wanted to do

CARS
Kyril
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Oil Change

My needs were accommodated. The staff attended to clients' needs. Service was delivered in a timely manner. The vehicle serviced was bought from Coos Bay Toyota.

CARS
Rosea
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Coast bay

Very Friendly, kind people great service with my truck always let's me know if I need something. You get your car washed when the done with e8

CARS
Shanti
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Great service

Knowledgeable, friendly, courteous, and professional staff. Being dog friendly is a plus. They make the service process as comfortable as possible with the cafe on site to grab a snack or coffee.

CARS
Phyllis
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Friendly people, great lunch area, good follow-up

Met at the door by a helpful young man and directed to the waiting area. I had the most delicious tuna sandwich I've had in ages and it was free! Thank you for that and for the follow-up about my Sienna.

CARS
Nick
Full Star Full Star Full Star Full Star Full Star
2-29-2020
very good all around

friendly, very fast in and out, good job ans. my concern's.bought my truck in eugene but like what I'm getting here

CARS
Richard
Full Star Full Star Full Star Full Star Full Star
2-28-2020
Great service department!

All the staff were polite and knowledgeable. They understood what I wanted and needed. I also appreciate their great communication.

CARS
Kay
Full Star Full Star Full Star Full Star Full Star
2-27-2020
toyatoe

They treated me good and are very friendly. You get waited on right now when you have appointment and restrooms are always clean.

CARS
William
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Toyota Dealership

Everything was 'customer first' and that is what makes me continue my ongoing support of this Toyota dealership. They have proven their value to the community they serve.

EDMUNDS
Amy
Full Star Full Star Full Star Full Star Empty Star
2-24-2020
good service

Efficient and effective

GOOGLE
Linda W
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Linda W

Love their waiting room

EDMUNDS
Karen
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Maintenance Appointment

Friendly, fast, and great environment. Love the people and food at the cafe. Also, the car wash is fantastic..!

GOOGLE
Gary Ostrom
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Gary Ostrom

A very challenging repair to my 2004 Subaru completed successfully and reasonably. My thanks and appreciation to the terrific customer service specialists and techs. You folks are the best.